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Reach out at any time with questions about delivery, compliance, or pricing—
we’ll respond promptly: info@delivyr.io
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Get help with compliant messaging, 10DLC registration,
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All Your Delivyr Questions Answered
How does Delivyr handle SHAFT compliance?
We’ve built our entire platform around SHAFT regulations. Our proprietary technology uses specialized carrier relationships and routing to ensure compliant delivery. We handle 10DLC registration, campaign-level compliance review, and ongoing regulatory monitoring so you stay compliant without the headache.
Will my messages actually get delivered?
Yes, your messages will be delivered. Unlike traditional SMS providers that get automatically blocked by carriers for regulated industries, our technology was built specifically to navigate these restrictions. We maintain a 92% average deliverability rate across gaming, alcohol, and tobacco campaigns.
What is 10DLC and do I need it?
10DLC (10-digit long code) is the industry standard for business SMS in the US. Yes, you need to be registered for compliant messaging. We handle the entire registration process for you, including brand verification and campaign approval.
How does Delivyr integrate with my marketing tools?
We offer two options: (1) Direct API integration with your CRM, CDP, or marketing automation platform, or (2) Use our portal-based campaign builder. We build custom integrations for platforms we don’t already support, working with your team to ensure seamless connectivity with your existing tech stack.
How does pricing work?
We use simple pay-as-you-go pricing – you only pay for messages sent. Pricing scales with volume, so higher volume gets better rates.
Can I send MMS?
Yes. We support both SMS and MMS, including branded images and rich media content.
What analytics do you provide?
Beyond basic delivery tracking, we provide: click tracking with timestamps, device and browser information, geolocation data, IP addresses, delivery receipts, and opt-out tracking. You get full visibility into campaign performance and user behavior.
Do you offer message templates?
Yes. We provide a library of pre-approved, compliant templates for common use cases (promotions, rewards, VIP messaging, etc.). You can also create custom templates, which we review for compliance.
How do you handle opt-outs?
Automatic opt-out management is built into every campaign. When someone replies STOP, they’re immediately removed from your list and we track all opt-outs for compliance purposes.